Terms & Conditions

These terms govern your use of this website and every booking made with Fonix World Travels (“FONIX WORLD Travels”, “we”, “us”), a travel company based in Hyderabad, Telangana. By creating an account or making a booking you agree to them, together with our Privacy Policy and Cancellation & Refund Policy.

You must be 18 or older to book. The lead traveller accepts these terms on behalf of everyone in the booking.

We design and sell tour packages and arrange services such as flights, hotels, transport, visas, forex and insurance. Many of these are delivered by independent suppliers (airlines, hotels, transport operators, local guides) who have their own terms; we choose suppliers carefully but they are not our employees.

• Trip prices are per person on twin/double sharing unless stated, in Indian Rupees. The struck-through figure is the regular price; the bold figure is what you pay.
• Children aged 2–11 sharing with adults are charged 75% of the adult price.
• GST at 5% on tour packages is shown separately at checkout and on your invoice.
• Prices can change until a booking is paid — for example due to fuel surcharges, exchange rates or government taxes. Once paid, your land-package price is locked.
• One coupon can be applied per booking. Coupons have validity dates, minimum order values and caps shown with the code.

• A booking is confirmed only when full payment is received and you get a confirmation email with a booking number (FW-YYYY-XXXXXX) and GST invoice.
• Seats are not held for unpaid bookings; availability is re-checked at payment.
• Payments are processed by a PCI-DSS compliant payment gateway. We never see or store your full card details.
• Please check names exactly as on passports / government ID. Name-change charges by airlines are payable by you.

• You are responsible for valid travel documents — for international trips, a passport valid at least 6 months beyond return and the right visa.
• Our visa assistance helps you prepare and submit applications, but visas are granted solely by embassies; we cannot guarantee approval or timelines.
• Follow vaccination and health requirements of the destination, and inform us of medical conditions or mobility needs before booking.
• We strongly recommend travel insurance covering medical expenses, cancellation and baggage.

Cancellations by you are refunded according to the slabs in our Cancellation & Refund Policy. If we cancel a departure, you can choose a full refund or another date. Itineraries may be adjusted on the ground for safety, weather or local regulations; we will offer a comparable alternative wherever possible.

• Be on time for departures and transfers; missed services cannot be refunded.
• Respect local laws, customs and dress codes at religious sites. Tour managers may exclude anyone whose behaviour endangers or disrupts the group.
• You are responsible for your belongings and for any damage you cause to hotels or vehicles.

We are responsible for arranging the services you book with reasonable care. We are not liable for loss, injury, delay or extra costs caused by suppliers' acts or omissions, your own actions, or events beyond our control (force majeure) — including natural disasters, epidemics, strikes, war, government action and airline schedule changes.

Where we are liable, our liability is limited to the amount you paid us for the affected booking, except where law does not allow such a limit.

Membership plans are a separate product with their own eligibility rules, described on the Membership Plans page. Member fares apply only once a plan's eligibility conditions are met and are subject to availability.

• Keep your account password secure; you are responsible for activity on your account.
• Do not misuse the site — scraping, automated booking, fraudulent payments or attempts to break security are prohibited.
• Text, photos and itineraries on this site belong to us or our licensors and may not be reused without permission.
• Reviews you post must be your own genuine experience; we may moderate or remove reviews that break these rules.

These terms are governed by the laws of India. Disputes are subject to the exclusive jurisdiction of the courts at Hyderabad, Telangana. For complaints, write to fonixworldtravels22@gmail.com — we acknowledge within 48 hours and aim to resolve within 15 days, in line with the Consumer Protection (E-Commerce) Rules, 2020.